Privacy Policy

Effective Date: January 27, 2026

The Reconnection Experience, LLC (“The Reconnection Experience,” “we,” “our,” or “us”) respects your privacy. This Website Privacy Policy explains what information may be collected when you visit www.reconnectionexperience.net, how that information may be used and disclosed, and the choices available to you.

Scope of This Policy

This policy applies to information collected through the public website and its general inquiry form.

It does not govern clinical records or information collected after an individual has been accepted for psychotherapy services. Clinical information is addressed through the applicable Notice of Privacy Practices, informed-consent documents, and other clinical privacy requirements.

The website does not currently offer user accounts, accept payments, or process clinical intake information.

Information You Choose to Provide

The website may collect information you voluntarily submit through the contact form, including:

full name
email address
telephone number
preferred method of contact
city and state
type of inquiry
organization name, when applicable
general information included in your message

Please provide only general information through the contact form. Do not submit medical, mental-health, diagnostic, treatment, financial, or other sensitive personal information.

Please do not provide confidential or sensitive information about another person without that person’s knowledge or authorization.

Information Collected Automatically

The website is hosted through Wix. When you visit the website, Wix and technologies used to operate the website may automatically process technical and usage information, which may include:

Internet Protocol address
browser and device information
approximate location derived from an Internet Protocol address
pages visited
date and time of access
referring website or source
interactions with website features
cookie and similar technology information

The information available to The Reconnection Experience depends on the website features, analytics settings, and consent options in use.

How Information Is Used

Information collected through the website may be used to:

respond to an inquiry
understand the general nature of the requested service
determine whether a requested service may be an appropriate fit
communicate regarding availability or possible next steps
maintain necessary administrative and business records
operate, maintain, troubleshoot, and improve the website
identify or prevent misuse, fraud, or security concerns
comply with applicable legal, regulatory, or contractual obligations
protect the rights, safety, and security of visitors, the business, or others

Submitting an inquiry does not establish a therapist-client, consultant-client, or other professional relationship and does not guarantee acceptance or availability for services.

Contact Form and Clinical Information

The website contact form is intended only for general inquiries. It is not a clinical-intake form and should not be used for confidential clinical communication.

If an inquiry appears appropriate for further consideration, you may receive instructions for submitting additional information through Carepatron or another designated system.

Information submitted directly through Carepatron is governed by Carepatron’s privacy practices and, when applicable, The Reconnection Experience’s clinical privacy notices and consent documents.

How Information May Be Disclosed

The Reconnection Experience does not sell or rent personal information submitted through the website.

Information may be disclosed when reasonably necessary to:

Wix, as the website host and form-service provider
email, security, technology, or administrative service providers supporting website and business operations
legal, accounting, insurance, or other professional advisers when necessary and subject to appropriate confidentiality obligations
governmental authorities or other parties when required or permitted by law
appropriate persons or authorities when reasonably necessary to protect someone’s safety, prevent fraud, secure the website, or protect legal rights

Personal information submitted through the contact form will not be used for promotional email or text-message marketing unless you separately choose to receive those communications.

Carepatron and Other External Platforms

The website may direct prospective clients or consulting participants to Carepatron after an initial inquiry has been reviewed.

The public contact form is separate from Carepatron. Information submitted directly through Carepatron is processed under Carepatron’s own privacy policy and the privacy documents applicable to the particular service.

Visitors should review the privacy policies of external platforms before submitting information through them.

Cookies and Similar Technologies

The website may use cookies and similar technologies necessary for operation, security, accessibility, and functionality.

Depending on the website configuration and your consent selections, cookies may also be used to understand general website activity and improve visitor experience.

You may be able to manage nonessential cookies through the website’s cookie settings or your browser. Disabling certain cookies may affect how some website features function.

Additional information about Wix’s data practices is available in the Wix Privacy Policy.

Data Retention

Information submitted through the website will be retained only for as long as reasonably necessary to:

respond to and manage the inquiry
maintain appropriate business and administrative records
satisfy applicable legal, regulatory, insurance, or contractual obligations
resolve disputes
protect the business and its legal rights

Information that is no longer reasonably needed may be deleted, de-identified, or securely disposed of, subject to applicable recordkeeping requirements.

Data Security

The Reconnection Experience uses reasonable administrative and technical measures appropriate to the nature of the information collected through the website.

However, no website, email system, contact form, or electronic transmission method can be guaranteed to be completely secure. Visitors should not submit sensitive clinical, financial, or confidential information through the public website.

Privacy Choices and Requests

Depending on applicable law and the circumstances of the request, you may ask to:

access personal information you submitted
correct inaccurate information
request deletion of information
withdraw consent for optional communications
ask how your information has been handled

To submit a privacy request, use the Contact page at:

www.reconnectionexperience.net/contact

Select General Inquiry and indicate that your message concerns a privacy request. Do not include sensitive clinical information.

We may need to verify your identity before fulfilling certain requests. A request may be denied or limited when retaining the information is required or permitted by law.

Communications

By submitting the contact form, you authorize The Reconnection Experience to respond using the contact information and preferred contact method you provide.

This authorization applies only to communications concerning your inquiry and related next steps. It does not authorize unrelated promotional or automated marketing communications.

Third-Party Links

The website may contain links to third-party websites and services. Information submitted directly to those third parties is governed by their respective privacy policies and practices.

The Reconnection Experience does not control the privacy, security, content, or availability of third-party websites.

Children's Privacy

This website is not intended to collect information directly from children. A parent or legal guardian seeking information about services involving a minor should complete the contact form using the adult’s own contact information.

Changes to This Policy

This Website Privacy Policy may be updated to reflect changes in website features, business practices, service providers, or applicable requirements.

Any revised policy will be posted on this website with an updated effective date.

Contact

Questions or requests concerning this Website Privacy Policy may be submitted through:

www.reconnectionexperience.net/contact

The Reconnection Experience, LLC
Dayton, Ohio

937-308-4599